TERMS AND CONDITIONS.


Our Quality.
One single export decor grade unless sold as garden grade or lucky dip second quality.
All ceramic product is hand pressed and glazed and fired in wood kilns, variations in glaze quality are normal and enhance the unique nature of the product.

Packing.
Pallets are charged separately at 12.75 USD per pallet.Rubber off cuts and ties are included. When cardboard only is specified there is a charge of 169.40 USD (20FT) & 338.80 USD (40FT).

Shipping.
We sell FOB. (Free On Board a ship of your choice) It is therefore the customers responsibility to appoint a shipping agent in your country who will contact our Shipping manager Mr Jimmy may be contacted by

email: < sales@4seas.com>
Phone: +84(0)2743 859184, Fax: +84(0)2743 859174 or Mobile: +84(0)903 614665.

Responsibility.
We remain responsible for customer satisfaction at all times until FOB.
Damage and breakage in transit are beyond our control after this time. Insurance should be arranged in the consignee country. Under normal freight conditions there is negligible breakage.

Paperwork and Payment:
Invoicing and shipping documents are arranged through our Vietnam Representative Office: 4 Seas Ceramics Ltd.

1. A deposit is required with your confirmed order.
2. A pre –shipment Pro forma is then sent for your reconfirmation before shipment takes place.
3. A ‘Contents as Packed’ Invoice is emailed immediately after shipment. Full payment of the balance is now due . Shipping documents required to release the container at destination are couriered promptly after sighting of payment . All invoices quote FOB prices and are in USD currency. Documentation fees are included in FOB price.

Please note:
We do not use the L/C method for payment. This method is difficult for us as the conditions of an L/C rely on correct and matching information before the debt is settled.. The exact contents of our ceramic container shipments including the exact cost cannot always be ascertained at time of ordering.



Banking:
Please remit by TT in USD to our account with: HSBC BANK LTD .
Sun Hung Kai Centre. HONG KONG. Swift code: HSBCHKHHHKH
In favor: 4 SEAS CERAMICS LTD
A/N : 499 332781 274

Customer eligibility:
Please note:
4Seas Ceramics Ltd. is a Hong Kong registered offshore company . By the laws of offshore trading in Hong Kong we cannot trade with, sell to, make shipment to, or receive payment from a Hong Kong based entity.
Please ask us for further details on this legality if you are at all unclear.

New Customers:
We may ask you to sign a declaration confirming above.

Mail and showroom address:
4 Seas Ceramics Ltd.( Vietnam representative office)
514- 13th National Road, Hung Loc, Hung Dinh,
Thuan An,Binh Duong, Vietnam.